Road to Success

Customer Service The Road to Success Webinar


Our clients are looking for the PLACE that will take care of them. It is no longer about fixing the car; it’s more about how the client feels about the experience. Most shops are not paying attention to this extremely important side of their business. Definition of customer service; Taking care of the customer is taking care of the business. Learn the difference between our customer service and your clients. The 10 commandments of Customer service. Learn the 5 types of customers.


Product Code: ESI_WEB_2

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automotive business training and coaching

10 Dirty little secrets for shop owners - Educational Seminars Institute

The expert consultants at Educational Seminars Institute will share with you some of the methods they normally charge to reveal to clients.