Customer Service The Road to Success Webinar
Our clients are looking for the PLACE that will take care of them. It is no longer about fixing the car; it’s more about how the client feels about the experience. Most shops are not paying attention to this extremely important side of their business. Definition of customer service; Taking care of the customer is taking care of the business. Learn the difference between our customer service and your clients. The 10 commandments of Customer service. Learn the 5 types of customers.
Product Code: ESI_WEB_2