A simple improvement in daily productivity can result in a substantial increase over the course of a month. Let’s do the math based on 3 technicians working 8 hours a day. Your inventory labor is 24 hours of billable time each day and, in a perfect world, the shop will bill 24 hours. The question is, “How many perfect days do any of us ever really have?” We average about 72% productivity across the nation, which an 8-hour day tabs out to billing only 5.75 hours! If you are within the average 72% productive, billing 5.75 hours per day, per tech, strategies for improvement could start with increasing productivity to just 80%. You’d bill an additional .65 hours per day and, multiplied by 3 technicians, that totals an added 1.95 hours per day. In an average month of 21 working days, this is an additional 40.95 billable hours, an increase that many would consider substantial. Remember that this simple improvement represents only slightly more than one half hour per day! ... read more