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Sorted by Archive: November, 2008 ( 1 post/s)

  • Communication is the key to successful shop managment

    Wednesday 26 November 2008

    Educational Seminars Institute (ESi) Provides Automotive Management Solutions for all types of Repair facilities located across the USA. The one thing that all the repair shops I visit seem to have in common is the lack of effective communication. This lack of communication affects everyone from the technicians to the customers. As the owners and managers we can’t understand why our employees can’t read our minds. We expect certain things to be done in a certain way but we... read more

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