Success Management Specialists since 1984

REPAIR SHOP TRAINING TARGETING PROFESSIONAL SALES, SERVICE AND BUSINESS MANAGEMENT

... Where education is first in its Class!

Professional Business Development™

on Video Tape

Complete with workbook instruction, this unique video series brings the training right into the privacy of you home or business.  Experience the progressive class course dedicated to proven strategies that assist you and your team in achieving positive goals.

These videos are filmed lived, interesting and fast paced a great way to learn new knowledge or provide refresher course.  Hired a new team member, get them started on the right track.

Some of the titles currently available:

You'll start at the beginning analyzing your business structure and growth potential using formulas that provide real answers. No need to reinvent the wheel.
Improve your profitability and become more efficient with what you already have.
Set your hourly rate based on your cost of doing business. Not what the competition is charging.
Avoid the pitfalls of letting other shops set your rates. Establish goals for all of your profit centers.
Determine what your gross profit is and where it should be.
This is a hands on class using actual numbers from your repair shop.
Includes two Tapes and a work book that allows you to perform all the formulas. Refer back to the tape or manual as needed, makes a great reference manual

A comprehensive course of Bureau of Automotive Repair. Details in rules and regulations that effect practices common to your daily business. Learn proper documentation of the up sell.

How to handle cars dropped off before hours, tow ins.

Proper notification of an tear down & inspect estimate.

Keep yourself legal with the Paperwork.

Hire employees for profit. Learn how to review the application or resume, what too look
for . Interview techniques.
The do’s and don’ts of contacting an former employer. How to conduct the interview,
questions to ask and which ones you shouldn’t ask.
Verbal and hands on testing ideas for technicians and service writers.
Including a math test for you to use.

Employee manual and policy writing tips. Sample policies. The reason why you need to
have a manual in place.

More Videos and audio tapes coming soon. 

Please call or send the information request for additional information.

Educational Seminars Institute
2222 Emmett Ave.
Simi Valley, CA 93063
888-338-7296
530-534-3040
Fax 530-534-3200

03/31/05    
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