Professional Business Development

Innovative and comprehensive support independent repair shops through a specific program of growth strategies. This powerful seminar training series focuses on the skills needed to reach Maximum Professional Business Growth and Financial Success.

For the Automotive Professional, this dynamic training series explores all key areas of today's repair shop business. Targeting daily operations, performance and production in both management and personnel. It develops the business skills needed to make positive changes in all areas of the business as you initiate strategies that support maximum profitability and reach goals successfully.

• When are the courses held?
  • A series of 10 progressive courses are held 6 weeks apart. In some locations the Courses are held on Saturdays and in other locations on mid-week evenings.
• Who should attend?
  • Owners, key management personnel, spouse. Several of the Courses we recommend that the entire shop attend. The program is affordable with the one price fits all regardless of the size of the shop or the number of employees that attend.
• Who instructs this program?
  • Primary instructor , Maylan Newton, is an accomplished automotive business professional and educator in independent shop management. Assisted by automotive experienced co- instructor Ray Kunz. Both will assure you of the 1 on 1 support that helps assure your success.

Profit Structuring and Business Analysis

• You'll start at the beginning analyzing your business structure and growth potential using formulas that provide real answers.
• No need to reinvent the wheel. Improve your profitability and become more efficient with what you already have.
• Set your hourly rate based on your cost of doing business. Not what the competition is charging. Avoid the pitfalls of letting other shops set your rates.
• Establish goals for all of your profit centers.
• Determine what your gross profit is and where it should be.
• This is a hands on class using actual numbers from your repair shop.

Sales * Sales * Sales

• Maximize your profit by knowing how to create a sales plan and minimize your time in the selling process.
• Be caller confident. Learn phone techniques that assist you to convert first time callers to lifetime customers.
• Close that sale! Learn the secrets to a successfully close and profit the way you'd like.

Advertising and Marketing

• Picture it making you money!
• Develop skills to target the customer you want, individual and fleet. Market your business to success.
• Learn the pro's advertising secrets and grow your business effectively.
• Have access to hundreds of marketing ideas and samples to use.

Reno / Lake Tahoe and Las Vegas

• These "Development Specialty" training courses are held regular each year at beautiful Casino resort hotels in these locations.
• Don't forget the "Great Golf Goof Off" held each year in Reno/ Lake Tahoe.

Bureau of Automotive Repair Rules and Documentation

• A comprehensive course of Bureau of Automotive Repair. Details in rules and regulations that effect practices common to your daily business.

Time Management Systems

• Accomplish long and short term goals easier.
• Learn strategies to resolve common problems in shop that help process business in a timely, more organized manner.

People Management Systems

• Develop the leader in you.
• Conquer the communication gap.
• Get employees to follow rather than having to push them along.

Customer Management Systems

• Achieve Service Success.
• Learn the key strategies to keeping customers satisfied and coming back for more.

Preparing your business for tomorrow

Employee Development

• Learn how to get the most out of your employees.

AND MUCH MORE

Courses are held approximately 6 weeks apart and encourage the attendance of owners, spouses and shop personnel. With an "per shop cost" all your employees can attend for the same low price.