Success Management Specialists since 1984

REPAIR SHOP TRAINING TARGETING PROFESSIONAL SALES, SERVICE AND BUSINESS MANAGEMENT

... Where education is first in its Class!

 

Your Auto Shop Newsletters

Whittington Enterprises is the Editor, Publisher and Writer for "Your Auto Shop" newsletters, the professional automotive industry newsletter. Each edition is custom designed and written for each auto shop and their customers. Shop specific information, news, and graphics make "Your Auto Shop" look just like you published it yourself... if you had the time. Master copies are delivered to you for printing and mailing to your private customer database.

Also available are monthly newsletters for your local automotive association. ASC-CA Chapters 9, 16, & 23 are receiving copies now.

Our goal is to make you look as good as your customers want you to be and to reassure them that you are... THE BEST.

Effectively reminding your customers about....

Needed services
Special Sales
Customer events

Spotlights...

Shop news
Employee News
Vehicle updates
Industry changes

Help build...

Employee morale
Customer loyalty
Return services

Keeping good customers is easier than finding new ones.

Every edition looks like you took the time and trouble to write and design it yourself. We include your artwork, photos, logos and can do custom colors to assure you of the look you want your customers to remember!

Seasonal Services.

Reminds your customers of the services that will keep their vehicles in top-notch condition plus, explaining to them why they are necessary.

Special sales.

Allows you to promote services or equipment as you feel the need. This is done in an informative manner allowing customers to see the value of doing business with you. Many clients report, while sales and service request increase, customers frequently don't bother with coupons include in the newsletter!

Customer Events.

If you hold customer appreciation picnics, "Lady's Night" training or special give-a-ways for products or equipment this is a great way to promote your shop.

Shop News.

New office remodeling, added services, new specialty equipment... let them know!

Employee News.

 Announce training completion’s, "Employee of the Month", new babies...

Vehicle Updates and Industry Changes.

 Inform them about Tab's, recalls or safety issues.

Reminds Customers who you are and when to visit next.

Even if they don't come in right away they will feel better informed and a part of your shop family. They also pass "Your Auto Shop" along to friends and relatives. With your auto shop newsletter, the possibilities are endless.

A little bit about Dave.

Dave Whittington has been an automotive technician, shop owner, service writer, and customer service representative for over 20 years. He is a graduate of ESI Professional Business Development Programs, Service Writers School and has been associated with ESI since 1988. His years of experience go to work for you, in every area of the informative newsletter you will send to your customers. An award winning, customer service product your Customers will love!

 Dave believes keeping your customers informed and educated is good for your customers, your business, and most of all you.

 

Please call or send the information request for additional information.

 

Educational Seminars Institute
2222 Emmett Ave.
Simi Valley, CA 93063
888-338-7296
530-534-3040
Fax 530-534-3200

07/10/07     Hit Counter
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