Some comments from our clients:
Larry Moore
Owner
Larry's Autoworks
Mountain View Ca
www.autoworks.com
"We have used the services of ESI
for many years. As the owner of a
growing shop, thanks to ESI, it is great to have a third party to work with my employees and educate them to the realities of business.
ESI Service Writer School is a unique program that improved our bottom line immediately while teaching my Service Writers how to create satisfied
customers. I believe that every shop can benefit from this in depth program, especially those who are not making the profits they deserve.
Every time I attend a class I learn more about running a successful automotive repair operation in today's ever changing economy."
Questions can be directed to larry@autoworks.com.
Rod Kenyon
General manager
Chico Independent Auto Repair
Chico, CA
ESI is a great support for any Auto Repair Shop - small or large -
Maylan and Ray truly care about making the shop owner, manager and
technicians all successful. Their help is readily available whenever or
wherever needed."
Adrienne Hulst & JJ Barry
Owners
Gold Country Service Center
Gold River, CA
JJ and I were introduced to ESI at the Northern ASC trade show in 1994.
We were looking for proper automotive facility management . We knew there were a
set of guide lines that would help us make our employees and our company
succeed. We found that in ESI. It is great to be a part of a group of companies
that are interested in success. ESI's format for
Courses gave us lots and
lots of information and how to best use it in our company. Maylan, Jim, and Patty were there to assist us 7
days a week almost 20 hours a day, to make sure our first years were a success.
Now, we stay apart of ESI for the continuous updates and if we run into problems they are there to help.
Some of the areas of study that we learned about were personal development,
personnel development, BAR, advertising, profit not loss, and sales.
We look forward to seeing new companies join ESI and learn the skills to make your company successful.
Adrienne Hulst
General Manager
Gold Country Service Center
home of "Knock Your Socks Off Service"
Questions can be directed to: speeds4u@aol.com
Kevin Donohoe
Owner
Pacific Motor Service
Monterey, CA
I was introduced to ESI in 1995, at a special seminar in Monterey. Since
that time, ESI has become an integral part for both of my companies. We have
successfully implemented a self managed team in our North location, and within the next 24 months, will have the second location in a self managed
position. This would not have been possible without the help, guidance and
expertise of ESI. ESI has been our friend in business through the best of
times and also and more importantly, during the more difficult times. Maylan, Patty, Ray and Jeanie are truly unique and special people, and I
would encourage anyone interested in making their business run like a well oiled machine to contact them and get involved.
Questions can be directed to kdon@juno.com
Bob Constant
Owner
Forest Hill Auto Service
1123 Forest Avenue
Pacific Grove, CA 93950
For a long time I thought ESI stood for Every Sort of Individual, then it became Ethical Support Inclusive. I have watched ESI for several years
from the side lines. It became apparent that the shops and the folks involved with ESI are the winners of our industry. These are the very
people I want to associate with, and learn from. But there are added benefits to joining ESI, we get Maylan Newton who is a drill instructor
with a heart. He wants us to succeed in spite of ourselves. Having been in the position of ownership he can, and does hold our feet to the fire.
And when that fails there are those visits to the shop from either Maylan or Ray. Talk about motivation. Ray's experience in the industry will
improve your inner-shop communications. And once Ray and Maylan have impressed upon you the importance and value to operating your shop like a
business some more of the value of ESI becomes apparent. Not only are you provided with questions to ask about your operation, but also you are
provided with support that can help you answer the questions and make the
necessary changes. Customer Retention Services and Confidential Business Accounting are just two of the support organizations available through ESI
to make your business soar with the eagles. In summary I firmly believe, if you want your business to provide for you and your family than you owe
it to yourself to join Educational Seminars Institute.
For questions please feel free to contact me at 831-372-6575.
Please call or send the information
request for additional information.
